Frequently Asked Questions

What are digital instant download files?

Digital instant download files are high-quality artwork files that you can download immediately after purchase. These files are delivered in formats like PNG or JPEG, perfect for personal use, printing, or digital projects.

How do I download my file after purchase?

Once your payment is confirmed, you’ll receive a download link via email. Simply click the link and save the file to your device. The link is also available in your order confirmation on our website.

Can I get a physical copy of the artwork?

No, we only offer digital files for instant download. You can print the files yourself at home or through a local print service.

Are there any refunds for digital purchases?

Due to the nature of digital products, all sales are final. Please review the product details before purchasing. If you have issues with your download, contact me at nicole@customartworkshop.com.

Can I use the artwork for commercial purposes?

Unless specified otherwise, our digital files are for personal use only. Check the product description for licensing details. For commercial use, please contact us at nicole@customartworkshop.com to discuss options.

What if I have more questions?

Feel free to reach out to me directly at nicole@customartworkshop.com. I’m happy to assist you!